Delivery Policy

Thank you for shopping with us. This Delivery Policy explains how orders are processed and shipped to ensure a smooth and transparent shopping experience.

Products & Shipping Coverage

We offer international shipping for all products available on our website.

Shipping Area: Worldwide, excluding certain regions in Asia and remote areas.
Availability of delivery may vary depending on local regulations and logistics conditions.

Order Processing Time

All orders are processed within 1–2 business days after the order is placed.
Orders are not shipped or delivered on weekends or public holidays.
During high-volume periods, processing times may be slightly extended.

Shipping Methods & Delivery Time

1. Standard Shipping – DHL / FedEx

Delivery Time: 10–15 business days after dispatch
Shipping Fee: $12.95
This option provides reliable and trackable international delivery.

2. Free Shipping – EMS

Delivery Time: 15–25 business days after dispatch
Shipping Fee: Free for orders over $50
Orders below $50 are not eligible for free shipping and will require a paid shipping method.

Free Shipping Information

Free shipping is automatically applied to orders over $50.
Free shipping orders are shipped using the EMS method.
The free shipping option will appear at checkout when your order qualifies.

Payment Methods Supported

We accept the following secure payment methods:

Visa
MasterCard
JCB
PayPal

All payments are processed securely to protect your personal and financial information.

Delivery Time Overview

Order Processing: 1–2 business days
Standard Shipping (DHL/FedEx): 10–15 business days
Free Shipping (EMS): 15–25 business days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.

Customs, Duties & Taxes

International shipments may be subject to customs duties, taxes, or import fees depending on your country.
These charges are the responsibility of the customer and are not included in the product price or shipping fee.

Customer Support

If you have any questions regarding shipping or delivery, please contact our customer service team:

Customer Support Email: [email protected]
Store Name: Kobalt
Company Address: 711 Hillside Street
Mesa AZ, United States (US)
85201

We are always happy to assist you.

This Delivery Policy may be updated at any time without prior notice. Please review this page regularly for the latest information.