Privacy Policy

At Kobalt, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping address.
Order Information: Products purchased, order history, payment status.
Payment Information: Payments are processed securely through third-party providers. We do not store your full payment card details.
Technical Data: IP address, browser type, device information, and usage data collected via cookies or similar technologies.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you about your purchases or inquiries
Provide customer support
Improve our website, products, and services
Prevent fraud and ensure website security
Comply with legal and regulatory requirements

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Enhance user experience
Remember your preferences
Analyze website traffic and performance

You can control or disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data only with trusted third parties, including:

Payment processors
Shipping and logistics partners
Website hosting and analytics providers

These parties are required to protect your information and use it only for service-related purposes.

5. International Data Transfers

We operate globally and may transfer, store, or process your information outside your country of residence. By using our website, you consent to such data transfers in accordance with this Privacy Policy.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your information
Withdraw consent for data processing

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

9. Service Area

We sell and ship products globally, excluding certain regions in Asia and remote areas. Data handling may vary depending on local regulations.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with immediate effect.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Store Name: Kobalt
Website Domain: [config_domain]
Customer Service Email: admin@[your-domain.com]
Company Address: 711 Hillside Street
Mesa AZ, United States (US)
85201

By using our website, you agree to the terms outlined in this Privacy Policy.