Terms & Conditions

Welcome to Kobalt. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by the terms outlined below.

1. General Information

• This website is operated by Kobalt.

• By using our site, you confirm that you are at least the age of majority in your jurisdiction or have permission from a legal guardian.

• We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

2. Service Area

We sell and ship products worldwide, excluding Asia and certain remote or hard-to-reach regions. Orders from restricted areas may be canceled if delivery is not available.

3. Products & Availability

• All products displayed on our website are subject to availability.

• We reserve the right to limit quantities, discontinue products, or change product descriptions and pricing at any time.

• Product images are for illustrative purposes only and may differ slightly from the actual item.

4. Pricing & Payments

We accept the following payment methods:

• Visa

• MasterCard

• JCB

• PayPal

All prices are listed on the website and must be paid in full at checkout. We are not responsible for additional fees charged by banks, payment providers, or customs authorities.

5. Order Processing

• Orders are processed within 1–2 business days after payment confirmation.

• We reserve the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, or stock unavailability.

6. Shipping & Delivery

Standard Shipping (DHL / FedEx)

• Delivery Time: 10–15 business days after dispatch

• Shipping Fee: $12.95

Free Shipping (EMS)

• Available for orders over $50

• Delivery Time: 15–25 business days after dispatch

Delivery times are estimates and may vary due to customs clearance, carrier delays, or unforeseen circumstances.

7. Returns & Refunds

• Returns are accepted within 15 days from the date you receive your order.

• Items must be unused, unworn, and returned in their original condition and packaging.

• Shipping fees are non-refundable unless the item is defective or incorrect.

• Refunds will be issued to the original payment method once the return is approved.

8. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Kobalt and may not be used, copied, or reproduced without prior written permission.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the fullest extent permitted by law.

10. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with applicable international commercial laws, without regard to conflict of law principles.

11. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

• Store Name: Kobalt

• Customer Service Email: [email protected]

• Company Address: 711 Hillside Street
  Mesa AZ, United States (US)
  85201
  

By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.